Logitech is pulling the cord and will cease production of the Harmony range of universal remote controls with immediate effect. The devices will be sold but will continue to be supported with software updates. The customer support and the warranty remain intact
As one of the few well-known manufacturers, Logitech was able to make a name for itself in the niche market of universal remote controls with the Harmony series. Even after almost 17 years, however, there was no success.
As the Swiss company announces in its English-language blog, the currently available products are still being offered, but are no longer being produced at the moment. However, this step is not intended to represent a complete end for the Harmony remotes.
Logitech states in its FAQ: “We do not expect this announcement to have any impact on our customers. We plan to support our Harmony community and new Harmony customers, which includes access to our software and apps to set up and manage your remote controls We also plan to continue to update the platform and add devices to our Harmony database. Customer and warranty support will continue to be available. ”
Harmony just a little light in the Logitech portfolio
Two years ago, Logitech CEO Bracken Darrell told his colleagues at The Verge that the Harmony remote control business was faltering. They would only comprise about six percent of the market that Logitech serves with its keyboards.
The universal remotes are currently still being advertised, including the flagships Harmony Elite and Harmony 950. Most recently, in addition to the classic operation of TV models, set-top boxes, etc., there was also the automation of smart home commands via Amazon Alexa and the Google Assistant in focus.